Contact Us
Order Tracking: Hi there! Curious about your order's whereabouts? Just hop on over to https://www.17track.net/en—you'll get real-time updates in a flash!
Other Questions: First, take a peek at our FAQ Help Center—chances are you'll find exactly what you need there! If not, feel free to send us a message right here via this contact form.
Our office is open 9 AM to 5 PM EST, and we do our absolute best to reply to most emails within one business day. If you don't hear back from us, be sure to check your spam folder—our messages can sometimes end up there!
We're working as quickly as we can to get back to you, friend! Sending multiple emails might slow us down a bit, so one message is more than enough. Thanks a ton for your patience—we truly appreciate it!
Email: support@shinerootz.com
TEL:+1 510 751 0182